Article Published on Customer Management IQ

Posted in Uncategorized by bootstrapservice on April 23, 2009

My article contribution to Customer Management IQ is being featured on the site’s home page today – “Key Considerations for Implementing an Online Knowledge Base”

You can view the home page at this URL:

www.customermanagementiq.com

You can view the article directly here:

http://www.customermanagementiq.com/article.cfm?externalID=767

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